Yang Chang-soo (right) receives GSCI award from Park Young-jun (left), Chairman of Global Management Association The Global Customer Satisfaction Competency Index (GCSI) Global Customer Satisfaction Index is a customer satisfaction evaluation system developed by a multinational consulting group, the Japan Management Consulting Committee. The consulting group conducts customer satisfaction assessment based on annual national consumption data. About 101,000 South Korean respondents this year as part of this year's global customer satisfaction survey. Nexans tires said: This honor is for Nexans has been trying hard to provide customers with high quality tire products through strict quality assurance, and actively respond to customer needs, product development one step ahead of recognition. Nexans Tire is the first tire company in the domestic industry to use the tire insurance guarantee system in 2008. Since then, Nexans Tire has regularly performed customer satisfaction related activities. In addition, we also provide one-on-one expert customer consultation through the "Happy Hotline", listen to customer feedback, solve customer complaints, provide different levels of service, which are very satisfied with the customer. Nexans Tire currently has four advanced research institutes and three manufacturing facilities in South Korea, China, the United States, and Europe (two in Korea and one in Qingdao, China). In October 2015, the company began construction of a new tire production plant in Zatek, Czech Republic. This factory will be equipped with the most advanced automation systems and environmental protection technologies. Commercial operations are expected to begin in 2018. Laser Marking Machine,Laser Marking System,Laser Marking Printer Machine,Fiber Laser Marking Machine Jinan Bodor CNC Machine Co., Ltd. , https://www.lasercuttings.nl
Nexans tires rated as the most satisfactory product by customers for 7 consecutive years
For seven consecutive years, Nexans Tires won the first certification in the Global Customer Satisfaction Competency Index (GCSI). This satisfaction survey was conducted by the Korea Global Management Association under the supervision of the Japan Management Advisory Committee (JMA). The final result was announced in Beijing on June 23, and Nexans tire manufacturers are very honored. Yang Chang-soo, chairman of Qingdao Nexans Tire, received the award as an official representative of Nexans Tire.